Frequently Asked Questions (FAQs)

1. What products do you offer?

We specialize in high-quality electronic travel gadgets and accessories designed for road trips, flights, and outdoor adventures. Our selection includes innovative accessories to enhance your travel experience.

2. Do you ship internationally?

As of now we only operate in UAE & SAUDI ARABIA. Shipping costs and delivery times vary depending on your location. Please check our Shipping Policy for more details.

3. How long does shipping take?

Shipping times vary based on your location and selected shipping method. Generally, orders are processed within 1-3 business days, and delivery may take 5-15 business days.

4. What is your return policy?

We accept returns within 3 days of delivery. Items must be unused and in their original packaging. Please visit our Return Policy page for detailed instructions.

5. How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier’s tracking portal.

6. What payment methods do you accept?

We accept major credit/debit cards and digital wallet payments for a secure and convenient checkout experience.

7. Do you offer warranties on your products?

Yes, select products come with a limited warranty. Please check the product description or contact our support team for warranty details.

8. Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 12 hours of placement. Once an order is processed, it cannot be changed. Contact us as soon as possible for assistance.

9. What should I do if I receive a damaged or defective item?

If you receive a damaged or defective product, please contact our support team within 3 days of delivery with photos of the issue. We will arrange for a replacement or refund.

10. How can I contact customer support?

You can reach our customer support team via email at info@amptrips.com or through our Contact Us page. We aim to respond within 24-48 hours.